Ship/Cancellation Policy

    Shipping/Cancellation Policy
  • (1)-- Orders for standard shipping must be processed by 12:00 noon Monday through Friday to insure prompt delivery.
  • (2)-- If any casket order is cancelled you will be subject to a 35% restocking fee plus actual forwarding and return shipping charge.
  • (3)-- Additional charges apply for next-day, same-day, Remote and Saturday delivery.
  • (4)-- All products are shipped within 24 - 48 hours of confirmation, subject to availability.
  • (5)-- Standard shipping expected delivery time is 1-2 normal business days.
  • (6)-- Merchandise that requires customization cannot be rushed (Head Panel's etc.).
  • (7)-- Courteous Cakets will not accept for return any product that appears to be used, soiled, or in other than original shipping condition.

Courteous Caskets will confirm all orders within 24 hours of verification of payment. Orders will be shipped as described below subject to manufacturers warehouse stock. In the event any product is not immediately available, We will notify you within 24 hours.

Payment Methods

Courteous Caskets accepts the following major credit cards, Visa, Master Card and American Express and Discover. Your credit card will be billed upon purchase. Credit card costs associated with purchase may be applied to order.